Residential management services

Lettings management

With 38,244 homes in management, we are an experienced and award-winning housing association with a diverse rental portfolio that includes:

• Social and affordable rent homes
• Key worker and student accommodation
• Retirement living
• Supported housing
• Private rented homes

Customer care

We strive to provide excellent care for all our customers, from tenants to freeholders. With a dedicated in-house customer contact centre, a specialist new homes team, and a range of other property management services, all our customers are provided with a welcome visit and follow-up care.

As a regulated and financially-secure organisation, our customers and partners can have peace of mind that their property is managed by a professional landlord. Find out more about how we operate.

"The support provided has been life changing and extremely positive and helpful. Without this support my life would be difficult as I couldn’t cope with all the correspondence that comes in.”

Customer James suffers from a visual impairment and was supporting through our Over 50s service

Opportunities to work with us

Looking for a reliable provider of NHS or student accommodation?

We manage or provide our properties as serviced accommodation for students and key workers. These properties are fully-furnished, maintained by us and are offered at lower-than-market rent. Most of this accommodation is on-site at a hospital or university - or only a short walk away - giving students and shift workers a great place to live close to work or school.

Are you a private landlord?

We are looking for additional properties to add to our portfolio. If you’re a private landlord, we can let and manage your property for you, for free.

We currently manage properties in the London boroughs of Hammersmith and Fulham, Kensington and Chelsea, City of Westminster, Harrow, Bromley and Ealing.