17 July 2024
Ombudsman praises 'frank and honest' independent report
We have written an independent report which has been described by the Housing Ombudsman as “a powerful report which should be read by other landlords of all sizes who may be facing similar challenges handling repairs and complaints”.
Read story
15 July 2024
Our new approach to property development
We are pursuing a new approach to property development, as part of a raft of changes being brought in by our Board and Executive Management Team.
Read story
09 July 2024
Update on our repairs improvement plan
We launched our repairs improvement plan in October last year and since then we have been making changes to our service.
Read story
28 June 2024
New customer panels to help drive change
More than two hundred customers have signed up to help improve our services, through our customer engagement programme.
Read story
19 June 2024
Collaboration events brings colleagues closer together
We recently put on a series of collaboration events to provide the opportunity for colleagues to connect, share their experiences and contribute to our improvement plans for the future.
Read story
11 June 2024
G15 launches Room To Grow campaign to highlight the value of London’s social homes
We’ve taken part in the latest G15 campaign to highlight the need for more social homes in London and demonstrate the economic value this brings to the capital and beyond.
Read story
05 June 2024
Five colleagues shortlisted at the G15 Ethnicity in Housing Awards 2024
Five colleagues have been shortlisted at the G15 Ethnicity in Housing Awards 2024.
Read story