25 September 2024
Our £3.8m fire door investment to improve customer safety
The safety of our customers is our priority. Last year, we inspected 9,000 fire doors in buildings we manage that are over 11m in height and invested £3.8m replacing fire doors.
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20 September 2024
We’ve appointed Hilary Milne as our Interim Group Director of Governance and Compliance
We’re pleased to announce the appointment of Hilary Milne as our new Interim Group Director of Governance and Compliance.
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29 August 2024
Improving how we communicate about service charge
We’ve launched a new project to improve how we communicate and respond to queries about service charge costs to help us provide a better service to our customers.
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27 August 2024
We've appointed Andrew Knox as our new Finance Transformation Director
We’re pleased to announce the appointment of Andrew Knox as our new Finance Transformation Director, following a competitive recruitment process.
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09 August 2024
Fire safety project completed at Barrington Court
A £5 million project to replace cladding and improve fire safety at one of our 74-home central London developments has now been completed.
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08 August 2024
Customer Live Chat usage soars following awareness campaign
Live Chat is fast and easy to use and the number of customers who are moving to the service to get their queries answered continues to rise.
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