09 August 2024
Fire safety project completed at Barrington Court
A £5 million project to replace cladding and improve fire safety at one of our 74-home central London developments has now been completed.
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08 August 2024
Customer Live Chat usage soars following awareness campaign
Live Chat is fast and easy to use and the number of customers who are moving to the service to get their queries answered continues to rise.
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05 August 2024
Our community work supports thousands of customers and generates over £12m in social value
Our support schemes and community projects generated more than £12 million in social value in 2023/24.
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02 August 2024
First social rent apartments completed in north-west Bicester
We’ve completed 16 new zero carbon homes, a community hall and café to finish the initial phase of the UK’s first eco-town in north-west Bicester.
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31 July 2024
Our Tenant Satisfaction Measures
We’ve published our Tenant Satisfaction Measures (TSMs) which show how we’ve been performing over the past year.
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17 July 2024
Ombudsman praises 'frank and honest' independent report
We have written an independent report which has been described by the Housing Ombudsman as “a powerful report which should be read by other landlords of all sizes who may be facing similar challenges handling repairs and complaints”.
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